At Desi Grub, we value your privacy and are committed to protecting your personal information.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name

• Phone number

• Email address

• Delivery address

b. Payment Information

• Payment mode

• Transaction details (processed securely through payment partners)

c. Usage Data

• Pages visited

• Actions taken

• Device/browser info

• Cookies

2. How We Use Your Information

We use your information to:

• Process and deliver orders

• Improve product quality and customer experience

• Send order updates and notifications

• Provide customer support

• Improve website performance

We do not sell or rent your information.

3. Cookies

We use cookies to:

• Improve website speed

• Save user preferences

• Analyze site usage

• Deliver a smoother shopping experience

You can disable cookies in your browser settings.

4. Data Sharing

We may share limited information with:

• Delivery/courier providers

• Payment gateways

• Technical service providers

These parties are obligated to protect your information.

We never share data with unauthorized third parties.

5. Data Security

We use SSL encryption, secure hosting, and access controls to protect your data.
However, no online transmission is 100% secure.

6. Your Rights (Nepal Privacy Standards)

You have the right to:

• Access your personal data

• Request correction

• Request deletion

• Opt-out of marketing messages

7. Third-Party Links

Our website may include links to third-party websites.
We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this Privacy Policy when necessary.
Changes will be posted on this page with a new “Last Updated” date.

9. Contact Us

If you have any questions about privacy or data protection:
📩 info@desigrub.com.np